Advantage Assistant

The Advantage Assistant feature in Advantage enables access to real-time guidance for the Advantage applications. This feature provides a tailored on-screen, step-by-step guidance for the individual pages, business processes, and embedded instructional videos to provide on-demand training for key features and business processes. This feature can be accessed by selecting the Advantage Assistant icon from the lower right side of the Advantage application page. By clicking this icon, the user can obtain guided help or instructional videos mapped to that particular page. Each guided help is provided in the form of a visual help that provides end-to-end steps to complete the specified scenarios. Users can filter for relevant Screen Guides or Videos using the search field available in both the Screen Guides and Videos tabs. A minimum of three characters must be entered to activate the search. The result filters are based on both the title and description. 

Note: This feature is disabled by default.

This feature can also be accessed by shortcut - Refer to the “Access Keys” topic in the CGI Advantage - Accessibility User Guide for additional details. If sites enable Samantha, Assistant, and Sofia functionality then only one can be accessed at a time.